Terms & Conditions

RAIQC Terms and Conditions

Last updated: 28 August 2020

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.raiqc.com website (the “Service”) operated by RAIQC Ltd, including and not limited to products and/or services, materials or any pages or content available on the website (“Content”).

RAIQC Ltd (the “Company”, “RAIQC”, “we”, “us”, or “our”) is registered in England and Wales, company number: 09863569, with its registered address at 1 & 3 Kings Meadow, Osney Mead, Oxford, United Kingdom, OX2 0DP.

“You”, “your” or any related pronoun means a natural person or a legal person (whether a private or public organisation).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. Terms & Conditions initially created by TermsFeed and amended by RAIQC.

Please also refer to our Privacy Policy page.

  1. RAIQC User Accounts

    1. When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
    2. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
    3. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
    4. If you are a natural person, you agree not to create separate login credentials to access the Service, and not to log in with different sets of login credentials to access the Service.
    5. You agree not to use a different user’s login credentials. In the case where you are a legal person, you agree to ensure that each individual natural person in your organisation accessing the Service will do so with their own separate login credentials, whether created by you or by them.
  2. Accessing and using the Service

    1. You may not access or use the Service if you have not agreed with the RAIQC Privacy Policy
    2. You accept that the Service includes Content which may be considered by some to be inappropriate to minors or individuals under the age of 18 years old.
    3. If you are a Beta User (granting you access to RAIQC Content ahead of public release), you agree to not share any Content that is marked as “Confidential” or “Beta”, unless we have granted you specific consent to do so.
    4. If the Service (or parts of the Service) requires a subscription, you agree to only use the Service (or parts of the Service) under a valid subscription, regardless of whether it requires payment or not.
    5. Unless we specifically and/or explicitly grant you permissions, you agree not to download, exploit, republish or disseminate any parts of the Content. For the avoidance of doubt, module completion certificates (“Certificates)”) are downloadable and usable at your discretion, as long as the RAIQC branding and/or logo is clearly legible in whatever capacity you want to use the Certificate.
  3. Copyright and Uploading Content

    1. Unless we specifically and explicitly agreed otherwise, any contribution (regardless of whether it is in the form of comments, feedback, images, video or by other means) and/or new Content you provide to us, automatically grants us a perpetual, nonexclusive, royalty-free, sublicensable and/or transferable licence to access, edit or delete your contribution or new Content (without jeopardising its copyright and/or intellectual property rights).
    2. In the case where you have been given access rights to upload new Content or if you send new Content to us via post or by any electronic means, it is your responsibility to ensure that the new Content is properly screened and adjusted to be legally and safely included in the Service.

      To be clear, it is your responsibility to ensure that any new Content you provide to us has been checked for any confidential data (including but not limited to personal data, clinical notes, and patient identifiable information), with any such data securely anonymised, before you send it to us.
    3. You warrant that you have the authority to grant the licence explained at clause 3.1. above and that any contribution or new Content you provide to us is legal and does not contain any virus, trojan or other malicious code.
    4. You agree to indemnify us against any legal claim arising from any contribution or new Content you have provided to us.
    5. Should another party use in an unauthorised way any parts of the contributions or new Content you have provided to us, you agree to not hold us responsible, nor will expect us to indemnify you for any losses that may occur from the other party’s unauthorised use.
    6. Unless otherwise agreed and to the maximum extent permissible by law, you agree to waive all moral rights to any feedback you may provide to us, whether solicited or unsolicited, and we have no obligation to compensate you for any such feedback.
  4. Subscriptions, payments and cancelations

    1. You understand that some parts of the Services may only be free to access for a limited period of time (“Trial”) and that the use of the Service can expire after the Trial has ended.
    2. You understand that some parts of the Services require payment before you are allowed to access and use them.
    3. You understand that some parts of the Services may not become available for you to access only after we have received the payment.
    4. You understand that we may suspend your access to some parts of the services if their respective subscription or Trial period ends.
    5. You understand that we may process payments through third-party payment process providers and they may require agreeing to their Terms and Conditions and/or Privacy Policy. (we currently use Stripe www.stripe.com/gb).
    6. Unless you cancel the order, you are liable for a successful payment that subsequently fails to reach us.
    7. Once you have placed an order for parts of the Services, you are entitled to a 14-day period to ask for a cancelation a full refund, provided you have not accessed the parts of the Services you have paid for. For the avoidance of doubt, if you access parts of the Service that you have paid for, you are not entitled to a refund. We may, at our discretion, agree to refund you, but you are required to e-mail us with your order details and reason for cancelation.
    8. You understand that we may cancel any order for products and/or services by giving you notice through your email address and that our liability shall not exceed the remaining cost of your timed subscription or the original amount you have paid, whichever is less. For avoidance of doubt, if we decide to terminate your account for breaching these Terms, we shall not be liable for any amount.
  5. Links to other web sites

    1. You understand that our Service may contain links to third-party web sites or services that are not owned or controlled by RAIQC.
    2. You understand RAIQC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.
    3. You further acknowledge and agree that RAIQC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

      We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
  6. Termination

    1. You understand that we may terminate or suspend your account and/or access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
    2. Should your account be suspended, you agree not to create a separate set of login credentials to circumvent the suspension.
    3. Upon termination of your account, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
    4. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
  7. Governing Law

    1. These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions
    2. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
  8. Changes

    1. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
    2. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
    3. This agreement shall continue between you and our successor, should RAIQC becomes part of a merger or acquisition.

Contact Us

If you have any questions about these terms, please contact us by email at info@raiqc.com